![]() Verify that your VMware tools are compatible with Deep Security.Verify that the security policy is assigned to the appropriate security group. In vSphere client, go to Network & Security > Service Composer.Check for errors with Trend Micro Deep Security and Guest Introspection, and resolve any that are found. ![]() Log into your vSphere client and go to Network & Security > Installation > Service Deployments.Log into the NSX manager and verify that it is synching to vCenter properly.Click Add/Update Certificate in case the certificate has changed. Then click on the NSX tab and test the connection. Under the Computers section, right click on your vCenter and go to Properties. In the Deep Security Manager, verify synchronization to vCenter and NSX.For more information, see Create a diagnostic package and logs. If the problem is still unresolved after following these instructions, create a diagnostic package and contact support. ![]() For more information, see Error: Module installation failed (Linux).
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